Fraud Alerts
South Shore Bank uses Fraud Alerts to call/text/email debit cardholders if we suspect fraudulent ATM or Debit card use. Automated calls/texts/emails will be made to customers when fraud is suspected. Fraud may be suspected as a result of sudden change in locale, a sudden string of costly purchases, or any pattern associated with new fraud trends around the world. Calls/texts/emails will be made 7 days a week between the hours of 8am and 9pm. The goal is to minimize the client and the Bank’s exposure to risk and the impact of any fraud.